Cancellation Policy
posted on Monday, July 21, 2014
BOOKING CANCELLATION
IF THE CHANGE OR CANCELLATONS IS DUE TO FORCE MAJEURE EVENTS ( INCLUDING WITHOUT IMITATION POLITICAL UNREST,WAR OR THREAT OF WAR RIOTS, CIVIL STRIFE, CLOSURE OF AIRPOTS OR PORTS,INDUSTRIES DISPUTERS, TERRORIST ACTIVITY, NATURAL AND NUCLEAS DISASTERS, FIRE, EPIDEMIC OR HEALTH RISK, ACTS OF GOD, FLOOD, ADVERSE WEATHER CONDITIONS OR OTHER SIMILAR EVENTS BEYOND SIPADAN WATER VILLAGE RESORT SDN. BHD’S CONTROL), YOU ARE AGREEING NO REFUND WILL BE MADE BY SIPADAN WATER VILLAGE RESORT SDN. BHD.
In the event of cancellation, the following cancellation charges shall apply:
A NON-REFUNDABLE 20% DEPOSIT FROM TOTAL PACKAGE PAID
PERIOD OF NOTICE CANCELLATION FEE
Confirmation date to 30 days before arrival 30% of the trip's full price forfeited
29 to 01 days before arrival 50% of the trip's full price forfeited
NO SHOW of guest 100% of the trip's full price forfeited
NOTE: IF PAYMENT BY CREDIT CARD, WILL DEDUCT ANOTHER 3% BANK CHARGE BEFORE REFUND THE BALANCE PAYMENT.
